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We are committed to answering questions and addressing comments in a timely fashion. For the quickest reply, please complete the form below. If you prefer to order a SmartTag or report your lost pet by phone, the numbers are listed below.

Having trouble registering your SmartTag or buying a tag online? Live Chat

Customer Support: (888) 379-8880 (Monday – Friday, 9am-5pm EST)
(24/7) Emergency Support: (866) 603 – 6863